Screenshot management made easy
Keep your knowledge base screenshots up to date.
Keep your knowledge base screenshots up to date.
Every product change — a new button, a layout tweak, or a color shift — can make help articles outdated. Manually fixing them takes time and often gets postponed, leaving inconsistent docs and frustrated users. Since screenshots are often the first thing people notice when something feels off, keeping them fresh is essential for customer trust.
SnapSteward centralizes and updates your screenshots. Instead of replacing images article by article, you embed once and update everywhere. Whether for a small help center or a large knowledge base, SnapSteward keeps screenshots consistent and under control. By cutting repetitive work, it lets your team focus on creating better content and delivering professional documentation that builds confidence and reduces support requests.
SnapSteward keeps all screenshots in one secure, searchable hub. Teams can organize by project or product, add tags, and instantly find the right image without digging through folders. With support for multiple products and projects, it’s easy to keep even complex knowledge bases structured and clear.
Know exactly where screenshots are used and when they need attention. Mark them outdated with one click, assign an owner, and update once to refresh everywhere. This makes it clear who is responsible for updates and ensures your docs always show the latest product version.
Adding screenshots is fast and straightforward. Paste images directly into SnapSteward, enrich them with alt-text for accessibility and SEO, and save the source page URL for quick re-captures. For global teams, SnapSteward supports multiple variants, so translated documentation always stays aligned with your main product version. This ensures multilingual users get the same quality experience, no matter their language.
With one embed code, place the same screenshot in multiple articles. Update the screenshot once, and all references refresh instantly. This reduces duplication, prevents mistakes, and ensures that visual updates happen seamlessly across your knowledge base. Writers save time and effort, while users always see the most current product interface.
Quickly scan your library, mark outdated images, and update them once to see changes across your documentation. You’ll always know which pages use each image, so you can also update text around it if needed. This keeps your documentation both visually and contextually accurate, reducing user confusion and lowering support ticket volume.
Import all Helpscout screenshots, replace them with SnapSteward embeds, and instantly know where each image is used. The integration also shows automatically which articles contain each screenshot, so you never lose track. Coming soon: integrations with Zendesk, Intercom, Confluence and more, so your workflow stays connected across platforms. Each integration is designed to help your team reduce manual work and maintain a single source of truth for screenshots, no matter which knowledge base tools you use.
SnapSteward is ISO 27001 certified and offers encrypted connections. With proven uptime and live status, your screenshots are safe and available. Enterprise-grade security ensures compliance with international standards. Your data is secure, your workflows are protected, and your documentation stays reliable, even as your team and content scale.
We’re Toolsfactory. Like many teams, we relied on screenshots in our help articles. But keeping them up to date was painful. Minor UI changes made our documentation unreliable overnight. No lightweight solution existed, so we built SnapSteward for ourselves. It worked so well, we decided to share it with every team facing the same challenge. Today, SnapSteward helps organizations worldwide keep their documentation fresh, reliable, and easy to maintain. It’s a tool born out of necessity, refined through practice, and shared to make knowledge bases everywhere stronger.
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Keep your screenshots accurate, consistent, and professional with SnapSteward.
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